All articles related to Acronis Backup 11.5 and Acronis Backup 11.5 Advanced

FAQs & Hot Topics

Registering maintenance renewal under Acronis Account
Acronis product fails to back up a VMware virtual machine with "Creating a quiesced snapshot failed" or "An error occurred while quiescing the virtual machine"
Acronis Backup 11.7 End of Support
Acronis Backup 11.5: Products Comparison
Acronis Backup Advanced: FAQ
Acronis Backup 11.5 Licensing FAQ
Acronis Backup 11.5: Licensing
Acronis Backup & Recovery Is Now Acronis Backup: Renaming Table and Simplified Licensing Policy

Licensing, Requirements, Features & More

How to find the serial number of your Acronis product
Firewall settings for Acronis products
Acronis Universal Restore
Acronis Bootable Media
Solid state drive support in Acronis products
Acronis Software: exclude program folders and executables from antivirus and other security programs
Acronis backup software: Windows mapped network drives are not supported
Backup archive compatibility across different product versions
Windows 10 support in Acronis products
Available languages of Acronis products
List of support options for Acronis products
Acronis Software: free VMware ESXi support
Archive Compression in Acronis Products
How to activate boxed versions of Acronis products
Acronis Cloud security and privacy
Acronis Cloud Storage: list of supported countries
Acronis Backup: Retention of Backups
Acronis Bootable Media displays wrong drive letters
Acronis Cyber Protect: compatibility with Windows BitLocker
Acronis Products: Windows Server 2012 support
Acronis Cyber Protect Advanced, Acronis Cyber Backup Advanced: Tape Support
Acronis Backup 11.7 End of Support
Ext4 Support in Acronis Products
Acronis Backup 11.5: Supported Operating Systems
Acronis Backup & Recovery: Import and Export of Backup Plans
Backup Algorithm in ESX Environment
Acronis Backup 11.5: Products Comparison
Windows 8 support in Acronis products
USB 3.0 support in Acronis products
Acronis Backup: "Itzam" Folder
Acronis Backup: Required User Permissions for Local and Remote Management
Acronis Backup Software: 32-Bit UEFI Devices Support Limitation
Acronis Backup 11.7/11.5: The Algorithm of Automatic Password Generation for Acronis Users
Acronis Backup 11.5: New Features and Enhancements
Compatibility of Acronis Backup Software with Encryption Software
Acronis Backup software: NFS shares support
Volume Size Supported by Acronis Software
Acronis Backup to Cloud: Initial Seeding and Large Scale Recovery Country Availability
Acronis Backup to Cloud Licensing
Acronis products: using USB sticks with more than 32GB capacity
Acronis Backup to Cloud: Disk Defragmentation Is Not Recommended
Acronis Backup Advanced 11.7/11.5: Acronis Management Server Configuration for Large Environments
Third-party software used in Acronis Backup Family v. 11.7/11.5
Acronis Smart Error Reporting
Acronis Backup Vaults
Acronis Backup Advanced 11.5 for Hyper-V: Agentless Backup of VMs on SMB 3.0 Shares Is Not Supported
Acronis Backup to Cloud: Initial Seeding Licensing
Acronis Backup Advanced 11.7/11.5 for Exchange: Usage Scenarios
Acronis Backup to Cloud access ports and hostnames
Hybrid drives are not supported in Acronis bootable environment

How-tos

How to download Acronis bootable media ISO
Registering maintenance renewal under Acronis Account
Creating an MS Installer Log of Acronis Software
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Restoring to Dissimilar Hardware with Universal Restore
Acronis Backup: Using Acronis Media Builder to Build WinPE with Acronis Plug-In
Acronis Backup 11.7/11.5 and Acronis Backup & Recovery 11: Adding Acronis Plug-In to WinPE 2.x or 3.x ISO
Acronis Backup to Cloud
Making Acronis Products Compatible with Antivirus Software
Acronis Backup: Backing Up to NAS
Acronis Backup and Recovery: Backing Up and Restoring Domain Controller
Acronis Cyber Backup Advanced: Changing the TapeLocation Folder
Acronis Backup: Setting Up E-Mail Notifications
Acronis Backup Advanced: Cleaning Acronis Management Server Database
Acronis Backup: Upgrade to Acronis Backup Advanced
Acronis Cyber Backup Advanced: Manually Detaching a Managed Vault
Acronis Backup & Recovery: Connecting to Acronis Bootable Media
Acronis Backup & Recovery Online: Purchasing Large Scale Recovery
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Changing Temp Files and Folder Location
Acronis Backup: Installation on a Read-Only Domain Controller
Acronis Backup Advanced: Finding Backups in Offline Managed Vault
Acronis Backup Software: How to Manually Extract Drivers from VMware Tools
Acronis Backup (Advanced): how to back up to CD or DVD
Acronis Backup to Cloud: Freeing Up Space in Acronis Cloud
Acronis Backup 11.7: Creating Acronis Bootable Media
Acronis Backup 11.7/11.5: Backing Up to Removable Devices with Regular Drive Swaps
Acronis Backup & Recovery 11.5/11 Advanced: Custom Installation
Acronis Backup to Cloud: Purchasing Initial Seeding
Acronis Backup Advanced: How to create scheduled report about last backup status
How to download Acronis Product in another language
Acronis Backup Advanced: Adding Storage Node to Acronis Management Server
Acronis Backup Advanced 11.7/11.5: Adding Machine to Acronis Management Server with Reverse Method
Acronis Backup Advanced: Preparing Machines for Remote Installation
Creating the SNAPAPI Module in Acronis Backup Software for Linux
Acronis Cyber Protect, Acronis Cyber Backup: all or some VMware virtual machines do not appear in the console
Acronis Backup: Switching between Removable/Fixed Mode of RDX and USB Drives
Acronis Cyber Protect Cloud, Acronis Cyber Backup: How to disable VDDK transports on agent
Acronis Backup to Cloud: Reassigning an Activated Subscription
Acronis Backup (Advanced): how to restore a backup located on CD or DVD
Acronis Backup to Cloud: Finding the Datacenter Address
Acronis Backup Advanced: How to Force Tape Detection
Business Products: how to check if your support program is valid
Backing Up a NAS Unit
Acronis Cyber Protect Cloud, Acronis Cyber Backup: how to pre-compile Linux SnapAPI module
Acronis Backup 11.7/11.5: Importing the Converted Virtual Machine Files to VMware ESX Server
Acronis Backup Advanced 11.7 and 11.5: Installation
Changing Keyboard Language in Acronis Bootable Media
Acronis Backup to Cloud: Creating Initial Seeding Backup
Acronis Backup to Cloud: How to Renew Cloud Subscription
Acronis Cyber Backup: Using Acronis Bootable Media to Boot in RHEV
Acronis Backup 11.7/11.5: Checking for Software Updates

Technical Questions & Known Solutions

Acronis software: NVMe drives in RAID mode are not detected by Linux-based bootable media and Acronis startup recovery manager
Acronis product fails to back up a VMware virtual machine with "Creating a quiesced snapshot failed" or "An error occurred while quiescing the virtual machine"
Acronis Cyber Backup: Backup Fails with 'The semaphore timeout period has expired'
Acronis Cyber Backup Software: "Failed to create volume snapshot"
Acronis Cyber Backup: backup fails with "The operation has timed out"
Acronis Backup 11.7/11.5/11 Errors Out with "A problem with licenses has occurred" or "Feature is disabled"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup Fails with ''Not enough space to create a volume snapshot on the volume where the snapshot storage is located"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: backup fails with "CRC error" or "Failed to read the snapshot"
Acronis Cyber Protect, Acronis Cyber Backup: How to Restore Files and Folders from Cloud (Web Restore)
Acronis products: Installation fails while installing over a previously deleted product
Acronis Backup Advanced 11.5 for SQL: Single-Pass Backup Fails with "The value cannot be found"
Acronis Backup Advanced for Exchange: Backup, Restore, Or Browse Fails with Errors
Acronis Backup Advanced: "There is no license required to perform the operation with 'name'"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Hyper-V Virtual Machines are Unavailable during Snapshot Creation
Acronis Backup Advanced for Exchange: "Deleted objects will not be found with a session scoped to a tenant"
Acronis Bootable Media does not detect HP Smart Array B110i, B120i, B140i, B320i, S110i
Acronis Backup 11.7/11.5: Backup Plans Fail with 'Failed to execute the command' after An Update or An Upgrade
Acronis Backup: E-mail Notification Sending Fails with "Authentication not enabled - SMTP authentication failed"
Acronis Backup Advanced: Logs Are Not Present in Acronis Management Server After Re-Adding Agent
Acronis Backup 11.7/11.5: Backup Activity of a Deleted Agent Hangs
Acronis Backup 11.5: Backup/Recovery Using Linux-based Bootable Media on PXE Fails with "A problem with licenses has occurred."
Acronis Backup Advanced 11.7/11.5 for Exchange: Cannot Select Items to Back Up with "An error has occurred while getting the configuration of the Exchange organization"
Acronis Backup Advanced: Connection to Acronis Agent Fails with "Failed to establish local connection"
Acronis Cyber Backup: backup completes with warning "Link target was not backed up" or "The file is out of backup scope"
Acronis Backup 11.5: "Failed to retrieve the list of available data centers"
Acronis Backup 11.7/11.5: Backup on Windows XP Fails with Error 'Failed to Create Volume Snapshot' If MS SQL Server is Installed
Acronis Backup Advanced Errors Out with "Invalid Address Was Specified"
Acronis Backup 11.7/11.5: Personal Vault Cannot Be Created on NAS4Free FTP/SFTP Shares
Acronis Backup to Cloud: Backup Fails with "Please check the backup archive password that is specified in the task script"
Acronis Cyber Backup: Backup fails with "Access to the file is denied"
Acronis Backup 11.5: Acronis Backup & Recovery 11 License Key Is Not Accepted During Upgrade without a Universal Restore License
Acronis Backup Software: Task With ID XXX Does Not Exist
Acronis Backup 11.7/11.5: File-level Backup Fails with "The file or directory is not a reparse point"
Acronis Backup Advanced: Bootable Agent Cannot Be Added to Acronis Management Server
Acronis Backup to Cloud: Backup Fails with "Access is denied"
Acronis Backup: Installation of Enhanced Write Filter (EWF) Manager Deletes fltsrv String from Upper Filters
Acronis Backup Advanced: Remote Installation Fails With "Failed to get information about remote machine"
Acronis Backup 11.5: Backup Fails with "Archiver "MsExchangeArchiver" of the version 2 is not supported"
Acronis Backup Advanced: Connection to Acronis Agent Errors Out with 0x00AF0012+0x00AD0003+0x00030002+0x0000FFF0+0x80070002
First cloud backup is slow
Acronis Backup 11.5: Retention Specifics of First Full Backup in Grandfather-Father-Son Backup Scheme
Acronis SharePoint Explorer: Console Does Not Start on Windows XP/Windows 2003 with "Application Error. The Application Failed to Initialize Properly"
Acronis Backup Advanced 11.7/11.5: Backup or Restore of Exchange Items Fails with "An expression test has failed"
Acronis Backup: Backup to Managed Or Unmanaged Vault Fails If Destination Path Is Longer Than 255 Characters
Acronis Backup 11.7/11.5: Backing Up to Removable Devices with Regular Drive Swaps
Acronis Backup Advanced 11.7/11.5: Connection to a Remote Machine Fails with "The required service is not available on the remote machine"
Acronis Backup 11.5: Conversion to VM Requires User Interaction with “Device driver ‘PCI\VEN_1000&DEV0030&SUSSYS_00000000&REV_01’ for Windows Server 2012 R2 cannot be found”
Acronis Backup: "Deployment has failed: task ID is empty"
Acronis Backup 11.7/11.5: Recovered Machine Is Unbootable when Selected for Recovery from Vault View
Acronis Backup 11.7/11.5: Backup Plan Status Hangs at 100% When All Activities Are Complete

Troubleshooting

Acronis Backup: Recovery/Conversion to Virtual Machine Troubleshooting Guide
Acronis Software: Troubleshooting Application Crashes
Acronis Cyber Backup: Cleanup Utility
Acronis Bootable Media Does Not Detect HDD, RAID or NIC
Acronis Backup: Troubleshooting Cataloging Issues
Acronis Cyber Backup: Troubleshooting vSphere Snapshot Issues
Acronis Backup Advanced: Troubleshooting MS SQL Server Backup
Acronis Backup: Troubleshooting Pre/Post Commands Issues
Acronis Bootable Media(Linux-based): Troubleshooting NIC Detection
Acronis cloud certificate location
Acronis Backup Advanced 11.7: Troubleshooting Adding Machine to AMS Failures
Acronis Software: Troubleshooting application lockups
Acronis Cyber Backup: virtual machine backup troubleshooting guide
Acronis Cyber Backup: Troubleshooting Installation Issues
Troubleshooting Issues with Corrupt Backups
Acronis Backup: Troubleshooting Disk Management Issues
Acronis Backup Advanced 11.7: Connection to Remote Components Fails
Linux System Report
Acronis Product Does Not Detect Hard Disks in Windows
Acronis Software: Making Acronis Products Compatible with Third-Party Firewall Software
Acronis Cyber Backup: VSS Troubleshooting Guide
Acronis Software: Troubleshooting WinPE-Based bootable media creation issues
Acronis Software: Troubleshooting Universal Restore and Bootability Issues
Acronis Software: Allowing Acronis Products Through Firewalls
Acronis Backup 11.7/11.5: How to Export Logs from Acronis Management Console and Bootable Media
Acronis Cyber Backup: Troubleshooting Recovery Failures
Acronis Cyber Backup: Troubleshooting Performance Issues
Acronis SharePoint Explorer: Installation Prerequisites
Acronis Backup 11.7: Troubleshooting Replication or Staging Issues
Acronis Backup: troubleshooting backup or recovery from Command-line issues
Acronis Software: Troubleshooting Windows Operating System Lockup
Acronis Cyber Backup Advanced: Troubleshooting Tape Detection Issues
Acronis Bootable Media(Linux-based): Troubleshooting Network Browsing Issues
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Changing Temp Files and Folder Location
Acronis Backup: Archives Incorrectly Displayed in Vault
Acronis Backup 11.7: Troubleshooting E-mail Notification Failures
Acronis Software: Troubleshooting Scheduled Backup Issues
Acronis Backup 11.7/11.5: Generating System Report
Acronis Backup: Events in Application Event Log of Windows
Acronis Bootable Media: Troubleshooting Tape Drives Detection Issues
Tape Detection Tools
Acronis Backup Advanced for SQL: Troubleshooting Backup Configuration
Acronis Backup: Collecting SnapAPI Logs
Acronis Backup to Cloud access ports and hostnames
Acronis Linux-based Bootable Media: Troubleshooting USB HID Devices Detection Issues
Acronis Backup Advanced for Exchange: Troubleshooting CDP Backup Failures
Acronis Cyber Backup: SFTP Log
Acronis Backup Advanced for Exchange: Troubleshooting Exchange Data Recovery
Acronis Backup Advanced: License Server Unavailable or Scheduled Licence Check Failed
Acronis Backup Advanced: Troubleshooting AMS Reporting Issues