Acronis Cyber Backup Cloud

Troubleshooting

Acronis Cyber Protect Cloud: Registering backup client manually
Acronis Cyber Protect Cloud, Acronis Cyber Protect 15 and Acronis Cyber Backup 12.5: Connection Verification Tool
Acronis Cyber Cloud: access ports and hostnames
Acronis Software: Troubleshooting application lockups
Acronis cloud certificate location
Using OpenSSL to troubleshoot connection issues caused by firewalls and DPI software
Acronis Cyber Backup: Cleanup Utility
Troubleshooting Issues with Corrupt Backups
Acronis Software: Troubleshooting Application Crashes
Acronis Cyber Protect Cloud: Activity fails with "Failed to connect to the Agent Core service on this machine"
Acronis Cyber Protect Cloud: Troubleshooting "Cyber Protection (or Active Protection) service is not responding" alerts on Windows
Acronis Cyber Backup: VSS writer has failed to process the snapshot
Acronis Cyber Backup: virtual machine backup troubleshooting guide
Acronis Software: Troubleshooting Universal Restore and Bootability Issues
Acronis Cyber Protect Cloud: troubleshooting Agent registration issues
Acronis Cyber Backup: Troubleshooting Hyper-V snapshot issues
Acronis Cyber Protect Cloud: how to fix corrupted archives in network locations
Acronis Cyber Backup: backup to Acronis Cloud storage fails with "Network connection failed due to timeout."
Acronis Cyber Protect: Troubleshooting hardware resources overuse (high CPU, memory usage)
Linux System Report
Acronis Cyber Backup: time settings in product components
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup fails with "A device attached to the system is not functioning"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Changing Temp Files and Folder Location
Acronis Cyber Protect Cloud: backup fails with TLS/SSL-related errors
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup of Hyper-V machines fails with "Disk is not found"
Acronis Cyber Backup: Backup in "Version 12 format" fails with "Input/output" error
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Activity fails with "Misc network error"
Acronis Cyber Protect Cloud: agent registration fails with "Outgoing connections are not available for the following ports: hostname:44445"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup fails with "The activity has failed because the machine has been shut down unexpectedly"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup scheduled on the system shutdown fails with "Backup scheduled on the system shutdown has failed"
Acronis Cyber Backup, Acronis Cyber Protect: backup or replication fails with "Network operation failed" error
Acronis Storage 1.5: Collecting System Report
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup or another activity fails with "The archive is invalid or its type is unsupported"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup fails with "Insufficient system resources exist to complete the requested service"
Acronis Cyber Backup: troubleshooting synchronization issues between Agents and Management Server
Acronis Cyber Protect Cloud, Acronis Cyber Protect: Collecting VMware VDDK Logs
Acronis Cyber Protect 15, Acronis Cyber Protect Cloud: Activity fails with "DNS hostname resolution error"
Acronis Software: Troubleshooting Linux Operating System Lockup
Acronis Cyber Protect, Acronis Cyber Backup: Operation fails with "Windows error: (0x8007051F) There are currently no logon servers available to service the logon request"
Acronis Cyber Backup, Acronis Cyber Protect: Activity fails with "Windows error: (0x800704C8) The requested operation cannot be performed on a file with a user-mapped section open"
Acronis Cyber Backup: Enabling debug logs for scheduler on Virtual Appliance
Acronis Software: Troubleshooting Windows Operating System Lockup
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Activity fails with "Operating system error: The shadow copy provider had an error"
Acronis Cyber Protect Cloud: Troubleshooting Acronis Storage Registration Issues
Acronis Cyber Protect Cloud: Backup size is larger than expected or backups are not present in archive
Acronis Cyber Protect Cloud plugin for ConnectWise Automate: how to collect debug logs for ConnectWise Automate plugin
Acronis Cyber Protect Cloud: SharePoint backup finishes with warning "Failed to process change event Item/Add"
Acronis Backup 12: OS X Services and Processes
Acronis Cyber Backup: Troubleshooting vSphere Snapshot Issues
Acronis Cyber Protect Cloud, Acronis Cyber Backup 12.5: Backup fails with AGENT_CORE error "A socket operation was attempted to an unreachable network"

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