All articles related to Acronis Cyber Protect 15.

User guide
Command-Line Reference

FAQs & Hot Topics

Registering maintenance renewal under Acronis Account
Acronis Cyber Protect 15: FAQ
Acronis Cyber Protect 15: licensing and upgrade/downgrade FAQ

Licensing, Requirements, Features & More

Acronis Cyber Cloud: access ports and hostnames
Firewall settings for Acronis products
Difference between Acronis Cyber Protect 15 and Acronis Cyber Backup 12.5
How to find the serial number of your Acronis product
Acronis Cyber Protect 15 licensing
Acronis Cyber Protect 15, Acronis Cyber Backup 12.5: Office 365 protection
Backup archive compatibility across different product versions
Difference between Acronis Cyber Protect 15 and Acronis True Image 2021
Trial version limitations of Acronis products
Acronis Software: free VMware ESXi support
macOS Big Sur (11.0) support in Acronis products
Acronis Cyber Protect 15: Windows services and processes
How to activate boxed versions of Acronis products
Acronis Cyber Protect, Acronis Cyber Backup: agent-based and agentless backup of virtual machines
Windows 10 support in Acronis products
Acronis Cyber Backup: compatibility with Windows BitLocker
List of support options for Acronis products
How to check whether your license is perpetual or subscription
Acronis Products: Windows Server 2012 support
Acronis Cyber Protect 15 upgrade table
Acronis Cyber Backup: ESXi configuration backup
Windows activation required after restore with Acronis Universal Restore, cloning or converting backup to virtual machine
Acronis Cyber Protect 15, Acronis Cyber Backup 12.5: RDX drives support
Acronis Bootable Media displays wrong drive letters
Acronis Cyber Protect Cloud, Acronis Cyber Backup: SQL Server FileStream support
Acronis Cloud Storage: list of supported countries
Acronis Cyber Backup: KVM support
Antimalware detection test files and URLs
USB 3.0 support in Acronis products
Acronis Cyber Protect Advanced, Acronis Cyber Backup Advanced: Acronis Hardware Compatibility Tool for tape devices
Acronis Cyber Protect 15: "Plans" tab is not available in Standard edition
Acronis Cyber Protect Cloud, Acronis Cyber Backup: support of Hyper-V clusters
Acronis backup software: Windows mapped network drives are not supported
Acronis Cyber Protect Advanced, Acronis Cyber Backup Advanced: Tape Support
Available languages of Acronis products
Acronis Software: Advanced Format Drives Support
Acronis Cyber Protect Cloud, Acronis Cyber Backup: vCenter Server Virtual Appliance support
Backup Algorithm in ESX Environment
Technical support for trial versions
Acronis Cyber Protect, Acronis Cyber Backup: is my Linux distribution supported?
Acronis Cyber Protect 15: Linux components, services, and processes
Acronis Cyber Protect 15, Acronis Cyber Backup 12.5: Security protocols
Acronis Cyber Protect, Acronis Cyber Backup: supported VMware vSAN versions
Acronis Cyber Protect 15, Acronis Cyber Backup 12.5: Several backup archives have the same "Date modified"
Acronis Cyber Backup 12.5, Acronis Cyber Protect 15: Changing machine's IP address and joining domain after product installation
Acronis Cyber Backup Advanced: Supported Virtual Tape Libraries
Acronis Cyber Protect 15, Acronis Cyber Backup 12.5: SAP HANA backup
Acronis Cyber Backup products do not take into account tape hardware compression when calculating space on tape media

How-tos

How to download Acronis bootable media ISO
Acronis Cyber Backup 12.5 and Acronis Cyber Protect 15: how to collect system information
Acronis Cyber Protect 15, Acronis Cyber Backup 12.5: how to manually add a machine to management server
Acronis Cyber Backup 12.5, Acronis Cyber Protect 15: how to create a bootable media
Registering maintenance renewal under Acronis Account
Upgrade to Acronis Cyber Protect 15
How to turn off the automatic renewal of a subscription
Acronis Cyber Protect, Acronis Cyber Backup: Backing Up MySQL
Acronis Cyber Protect 15: How to download a free upgrade
Acronis Cyber Protect 15: How to start a trial version
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backing up to removable devices with regular drive swaps
Acronis Cyber Protect, Acronis Cyber Backup: all or some VMware virtual machines do not appear in the console
Acronis Cyber Protect Cloud, Acronis Cyber Backup: how to restore files from backups of NTFS volumes with Windows native Data Deduplication
Acronis Cyber Protect 15: how to assign Virtual Host license when installing agents inside guest OS of virtual machines
Acronis Cyber Backup: P2V and V2P migration of machines with LVM
Acronis Cyber Backup: How to create or update Acronis Bootable Media with closed-source kernel modules
Acronis Cyber Protect 15, Acronis Cyber Backup 12.5: How to clone disk using bootable media
Acronis Cyber Protect 15, Acronis Cyber Backup 12.5: How to configure static IP on Acronis Cyber Backup Appliance
Business Products: how to check if your support program is valid
Acronis Cyber Protect 15, Acronis Cyber Backup 12.5: How to change port 7780 on Management Server
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Impossible to recover files to the original VM in case of agentless backup
How to collect procmon logs as part of backup plan using scripts in pre/post commands
How to capture Wireshark logs on scheduled backups via pre/post-commands

Technical Questions & Known Solutions

Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup fails with "A device attached to the system is not functioning"
Acronis Cyber Protect, Acronis Cyber Backup: how to delete incomplete backups from Cloud Storage
Acronis Cyber Protect, Acronis Cyber Backup: How to Restore Files and Folders from Cloud (Web Restore)
Acronis Cyber Protect: Backup fails with "The request could not be performed because of an I/O device error"
Acronis Cyber Protect, Acronis Cyber Backup: "Scheduler failed to run task with GUID 'X' because of error 2" errors in Windows Event Log
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup fails with "Insufficient system resources exist to complete the requested service"
Acronis Cyber Protect 15, Acronis Cyber Protect Cloud: Backup fails with "Fatal protocol error"
Acronis Bootable Media Does Not Detect HP Smart Array B110i, B120i, B140i, B320i, S110i
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup fails with "Unknown status"
Acronis Cyber Protect, Acronis Cyber Backup: all or some VMware virtual machines do not appear in the console
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup fails with "The device is not ready"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Disk backup fails with "Incorrect function"
Acronis Cyber Protect, Acronis Cyber Backup: Original location unavailable during file-level recovery on Linux from a volume with a label
Acronis Cyber Protect Cloud, Acronis Cyber Protect: Linux-based bootable media does not support PERC RAID controllers
Acronis Cyber Protect 15, Acronis Cyber Protect Cloud: "External IDs conflict for >1 credentials objects" when specifying credentials for a shared folder
Acronis Cyber Protect: Application-aware backup fails with "Failed to get the metadata from the 'VMware Snapshot Provider' extension library" or "VSS metadata is missing or corrupt"
Acronis Cyber Backup: P2V and V2P migration of machines with LVM
Acronis Cyber Backup, Acronis Cyber Protect: Installation on Debian Fails with "Cannot execute binary file"
Acronis Cyber Protect: Word.exe does not start on the agent machine after cyber definitions update
Acronis Backup Software: BSoD after Restore to New Hardware with "Stop 0x0000007B" Due to Missing Drivers
Acronis Cyber Protect, Acronis Cyber Backup: Backup fails with "Windows error: (0x80070544) The validation information class requested was invalid"
Acronis Cyber Protect 15: Attempt to create or edit a protection plan fails with "POR: cannot assign units of different types” after upgrade from earlier version
Acronis Cyber Backup: installation on ARM-powered PC fails with "This app can't run on your PC"
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Impossible to recover files to the original VM in case of agentless backup
Acronis Cyber Protect 15, Acronis Cyber Backup 12.5: Several backup archives have the same "Date modified"
Acronis Cyber Protect, Acronis Cyber Backup: Disk management is missing in WinPE media
Acronis Cyber Protect, Acronis Cyber Backup: Registration on Management Server fails if network card is disconnected
Acronis Cyber Protect 15: boot order of a recovered VMware VM cannot be modified
Acronis Cyber Backup: incorrect drive letters in virtual machine backup
Acronis Cyber Protect, Acronis Cyber Backup: Agent registration fails with "503 service unavailable" if if http_proxy environment variable exists
Acronis Cyber Protect, Acronis Cyber Backup: Recovery to Gen2 Azure VM stuck on 15%

Troubleshooting

Acronis Cyber Protect Cloud, Acronis Cyber Protect 15 and Acronis Cyber Backup 12.5: Connection Verification Tool
Acronis Cyber Cloud: access ports and hostnames
Acronis Cyber Backup 12.5 and Acronis Cyber Protect 15: how to collect system information
Acronis Cyber Protect 15, Acronis Cyber Backup 12.5: how to manually add a machine to management server
Acronis Cyber Backup: Cleanup Utility
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup fails with "A device attached to the system is not functioning"
Acronis Cyber Protect 15: Windows services and processes
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Backup fails with "Insufficient system resources exist to complete the requested service"
Acronis Corporate Products: Serial Number Is Not Accepted
Acronis Cyber Protect Cloud, Acronis Cyber Backup: Disk backup fails with "Incorrect function"
Acronis Cyber Protect Cloud, Acronis Cyber Protect: Collecting VMware VDDK Logs
Acronis Cyber Backup, Acronis Cyber Protect: Activity fails with "Windows error: (0x800704C8) The requested operation cannot be performed on a file with a user-mapped section open"