Security Updates

For information on security updates, visit https://security-advisory.acronis.com

Licensing, Requirements, Features & More

How to download Acronis bootable media ISO
Firewall settings for Acronis products
Acronis Cyber Protect Home Office, Acronis True Image: Cleanup Utility
How to find the serial number of your Acronis product
Acronis backup software does not support FTPS
Volume Size Supported by Acronis Software
Acronis True Image 2015/2014: Processes and Services
Acronis True Image: Media Supported by Backup to Cloud
Acronis Bootable Media
Ext4 Support in Acronis Products
Acronis True Image: Dynamic Disks and Disks with GUID Partition Tables (GPT) Support
Available languages of Acronis products
Acronis Software: Advanced Format Drives Support
Acronis products: using USB sticks with more than 32GB capacity
Solid state drive support in Acronis products
Acronis Cyber Protect Home Office, Acronis True Image: backups deleted from Acronis Cloud storage cannot be restored
Acronis Cyber Protect Home Office, Acronis True Image: Supported File Systems
Acronis Backup Software: 32-Bit UEFI Devices Support Limitation
USB 3.0 support in Acronis products
Windows 8 support in Acronis products

How-tos

How to download Acronis bootable media ISO
Acronis True Image 2014: Activation
How to clone a laptop hard drive
Acronis True Image: How to run backups from Command Line
How to find the serial number of your Acronis product
Acronis True Image 2014: Creating Acronis Bootable Media with a Backup File
Acronis True Image 2014: Restoring Disks or Partitions
Acronis True Image 2014: Restoring Files
Changing Keyboard Language in Acronis Bootable Media
Acronis Cyber Protect Home Office, Acronis True Image: repairing program settings
Acronis True Image Home: Backing Up to NAS
Acronis True Image 2014 Premium Update 3: Restoring to Dissimilar Hardware
Acronis True Image 2014: Creating Acronis Bootable Media
Acronis True Image 2014 Premium: Creating WinPE Media with Acronis Plug-In
Backing Up a NAS Unit
Making Acronis Products Compatible with Antivirus Software
How to download Acronis product in another language

Technical Questions & Known Solutions - Installation, Update

Acronis Products: Installation Fails with "An error occurred during the installation of assembly" "Microsoft.VC80.CRT,publicKeyToken"
Acronis True Image: Installation Fails with "Another installation is already in progress"
Acronis business backup solutions and Acronis True Image Cannot Be Installed on the Same Machine
Acronis True Image: Installation Over a Previous Version Fails

Technical Questions & Known Solutions - Licenses and Quotas

Acronis Home Products: Serial Number Is Not Accepted

Technical Questions & Known Solutions - Cloning

Acronis Software: Unbootable System after Cloning Operation

Technical Questions & Known Solutions - Backup

Acronis Software: Troubleshooting Scheduled Backup Issues
Acronis Software: File Backup Fails with "The System Cannot Find the Specified Path"
Acronis True Image: Backup Fails
Acronis Cyber Backup Software: "Failed to create volume snapshot"
Acronis Backup Software: Backup of Disk Containing VHD File from Which Machine Is Currently Booted Fails with 'The Specified Volume Is Nested Too Deeply to Participate in the VSS Operation'
First cloud backup is slow
Acronis Backup Software Creates Large Incremental or Differential Backup Archives

Technical Questions & Known Solutions - Restore

Acronis True Image: Restored Operating System Fails to Boot
Acronis Software: Troubleshooting Universal Restore and Bootability Issues
Acronis True Image: Recovery Fails
Acronis Cyber Protect Home Office, Acronis True Image: backups deleted from Acronis Cloud storage cannot be restored
Acronis True Image: Applications don't work or files are damaged after recovery

Technical Questions & Known Solutions - Bootable Media

Acronis Bootable Media(Linux-based): Troubleshooting NIC Detection

Technical Questions & Known Solutions - Other Issues

Acronis True Image Errors Out with "Failed to run now"
Acronis True Image: Installation Fails with 0x00620002+0x0000FFF0+0x80070641
Acronis True Image 2014: File Versions In File Backup In Zip Format Cannot Be Opened
Acronis True Image 2014: Not All Subfolders Are Deleted in Acronis Cloud
Acronis True Image 2014: Installaton Fails with Rollback
Acronis Backup Software: Slow Windows Shutdown or Restart
Acronis True Image Errors Out with "Failed to deploy task"
Acronis software: operation Fails with "The activity state has been repaired after unexpected failure"
Acronis Products: Backup Fails When AhnLab Antivirus Is Enabled
Acronis True Image 2014: Try&Decide Does Not Start after Installing Acronis Disk Director 12
Acronis True Image: Troubleshooting Network Connection Issues
Acronis True Image 2014: "Too many activations" Error
Acronis True Image: Troubleshooting Acronis Startup Recovery Manager Issues
Acronis True Image Errors out "No activation ID found in the license file"
Acronis True Image: Windows Automated Installation Kit for Vista Is Not Supported
Acronis True Image 2014: Backup Comments Are Not Saved in Acronis Bootable Media
Acronis True Image: A Backup Attempt Fails with "Failed to read data from the disk"
Acronis True Image 2014 Errors Out with "Please Install Virtual Disk Driver Manually"
Acronis True Image 2015/2014: Backup to USB Device Becomes Corrupted If Connection Is Lost
Acronis True Image: Test E-Mail Notification Errors Out with "Authentication failed"
Acronis True Image 2014: Mounting an Image Hangs if ESET NOD32 Is Installed
Acronis Cyber Protect Home Office, Acronis True Image: repairing program settings
Acronis True Image: WinPE Media Builder Does Not Erase Non-Empty Discs
Acronis True Image 2014 Boots into an Older Version of Acronis Startup Recovery Manager
Acronis True Image: Files and Folders Are Not Shown When Browsing Backups in Windows Explorer
Acronis True Image Errors Out on an Attempt to Open Backup Location
Acronis True Image 2014: How to Disable "New version is available" Notification
Acronis True Image 2015 and 2014: The Serial Number Is Incorrect
Acronis True Image: Troubleshooting Disk Management Issues
Acronis Nonstop Backup Pauses
Acronis Product Does Not Prompt to Use Acronis Universal Restore
Acronis True Image: "Installation has failed. This installation package couldn't be opened"
Acronis True Image: Activation Fails with "Failed to connect to the Acronis activation server"
Acronis True Image: "Failed to parse the license file"
Acronis True Image 2014: Synchronization Fails with "Not enough free space on Acronis Cloud to upload file or folder"
Acronis True Image 2014: Insomnia Software Prevents Shutdown
Acronis True Image 2014: Useless "Maximize" Button In Backup Plan Settings
Acronis True Image: E-Mail Notification Fails with "Mail server error"
Acronis True Image 2014: Unchecking "Run at system startup with delay" Does Not Work
Acronis True Image 2014 Bootable Media Does Not Support File-Level Restore from Acronis Cloud
Acronis True Image 2014: Impossible to Unmount or Mount Backup If the Machine Rebooted when It Was Mounted in Read/Write Mode
Acronis True Image 2014: All File Versions Are Restored from Acronis Cloud
Acronis True Image 2014: Installation Over a Previous Version Fails
Acronis True Image: Backup Fails with 0x000B03EC
Acronis Products: During Backup or Recovery Operation the Hard Drive Is Grayed out When Using Intel Smart Response Technology
Acronis True Image: Troubleshooting Sync
Acronis True Image 2014: Clicking "Exit" in Acronis Bootable Media Does Not Reboot the Machine
Acronis True Image 2014: Impossible to Back Up to Spanned/Striped Volume in Windows XP
Acronis Cyber Protect Home Office, Acronis True Image: backups deleted from Acronis Cloud storage cannot be restored
Acronis True Image: Troubleshooting System Clean-up Issues

Troubleshooting

Acronis Cyber Protect Home Office, Acronis True Image: Cleanup Utility
Acronis Software: Making Acronis Products Compatible with Third-Party Firewall Software
Acronis Software: Cloning Fails
Acronis Scheduler Manager
Acronis True Image 2014-2016: Troubleshooting WinPE-Based Bootable Media Creation Issues
Acronis True Image: Troubleshooting Nonstop Backup
Acronis Software: Allowing Acronis Products Through Firewalls