Acronis True Image 2017 | Knowledge Base

All articles related to Acronis True Image 2017

FAQs & Hot Topics

Acronis True Image 2017 FAQ

Upgrading to Acronis True Image 2017

Acronis True Image 2017 on Mac: FAQ

Acronis True Image and BitLocker FAQ

Licensing, Requirements, Features & More

Acronis True Image: virtual machines support

Acronis True Image: unsupported CPU and operating systems

macOS Mojave(10.14) support in Acronis True Image

Installing Acronis True Image and Acronis Disk Director on the same computer

Acronis True Image does not support Storage Spaces

macOS High Sierra support in Acronis True Image

Acronis True Image 2017: Windows 10 Creators support

Third Party Software Used in Acronis True Image 2017

Acronis True Image: Community Tools

How to check whether your license is perpetual or subscription

Acronis True Image: eMMC drives support

Acronis True Image 2017: macOS Sierra support

Acronis True Image 2017 licensing

Acronis True Image: archiving exclusions

Acronis products: using USB sticks with more than 32GB capacity

Acronis True Image: supported network protocols

Acronis True Image: installation fails with "Some Acronis products must be uninstalled first"

Acronis Software: Acronis bootable media does not support NVM Express

Acronis True Image: compatibility with BitLocker

Acronis True Image on Mac: archive format

Windows 10 support in Acronis products

Acronis True Image on Mac: supported Parallels Desktop versions

Acronis True Image: Cleanup Utility

Acronis backup software does not support FTPS

Acronis True Image on Mac: Boot Camp support

Acronis True Image on Mac: Fusion Drive support

Acronis True Image on Mac: FileVault 2 support

Hybrid drives are not supported in Acronis bootable environment

Acronis Backup Software: 32-Bit UEFI Devices Support Limitation

Windows activation required after restore with Acronis Universal Restore, cloning or converting backup to virtual machine

Windows 8 support in Acronis products

Available languages of Acronis products

Acronis Software: Advanced Format Drives Support

USB 3.0 support in Acronis products

Acronis Cloud Storage: list of supported countries

Windows Home Server support in Acronis products

Ext4 Support in Acronis Products

List of support options for Acronis products

EFI-based operating systems support in Acronis products

Acronis Backup to Cloud access ports and hostnames

Technical support for trial versions

How to activate boxed versions of Acronis products

Solid state drive support in Acronis products

How to find the serial number of your Acronis product

Firewall settings for Acronis products

Backup archive compatibility across different product versions

Acronis Universal Restore

Acronis True Image: Supported File Systems

Acronis Bootable Media displays wrong drive letters

How-tos

Acronis True Image: how to clone a disk

How to download Acronis bootable media ISO

How to clone a laptop hard drive

Acronis True Image 2017: Creating Acronis Bootable Media

Acronis True Image 2017: How to create a WinPE-based bootable media

Acronis True Image: recovering Windows from a boot failure

Acronis True Image 2019, 2018 and 2017: Collecting System Report

Acronis True Image: how to distinguish between UEFI and Legacy BIOS boot modes of Acronis Bootable Media

Acronis True Image: repair, update and clean installations on Windows

Acronis True Image 2017: Downloading and installing Acronis Universal Restore Media Builder

Acronis True Image: how to delete backups in Acronis Cloud and free up Cloud storage space

Creating an MS Installer Log of Acronis Software

Acronis True Image 2017: Restoring to Dissimilar Hardware with Acronis Universal Restore

Acronis True Image: adding a previously created backup to the backups list

Acronis True Image: how to set up email notifications about backup status

Acronis True Image 2017: Installation

Acronis True Image: Send Feedback

Acronis True Image: switching from partitions to entire disk recovery mode

Upgrading to Acronis True Image 2017

Acronis True Image 2017: Activating Full Version

Acronis True Image: how to exclude a file or folder from a backup

Acronis True Image: How to change Acronis Startup Recovery Manager delay time and key

Acronis True Image : Changing Interface Language

Acronis True Image: how to restore the system to the original disk from within running Windows

How to turn off the automatic renewal of a subscription

Acronis True Image 2017: How to Restore Files (Windows)

How to turn off "Controlled folder access" option on Windows 10

Acronis True Image 2017: how to back up entire computer

Acronis Software: Making Acronis Products Compatible with Antivirus Software

Acronis True Image: how to transfer license to a new computer

Acronis True Image: backing up Facebook

Acronis True Image 2017: Updating to the Latest Build (Windows)

Acronis True Image 2017: Signing In to Acronis Account at Program Startup

Acronis True Image on Mac: Changing the Product Language

Acronis True Image 2017: how to change Acronis Drive letter

Acronis True Image: rotating backup destination disks requires separate backup plans per destination disk

Backing Up a NAS Unit

Acronis True Image 2017: Backing Up Individual Disks or Files

Acronis True Image 2017: how to buy Cloud storage

Acronis True Image: pre/post commands

Acronis True Image 2017: Updating to the Latest Build (Mac)

Acronis True Image 2017: how to add backup comments

Acronis True Image 2017: how to switch from trial to full version

Acronis True Image 2017: how to sign files electronically with ASign

Acronis True Image 2017: Starting a Trial Version

Acronis True Image 2017: 'Snapshot for backup' option overview

How to temporarily turn off Windows Defender Antivirus on Windows 10

Acronis True Image 2017: How to check if the computer is running 32 or 64-bit UEFI?

Technical Questions & Known Solutions

Acronis software:M.2 and NVMe drives are not detected by Linux-based bootable media

Acronis Bootable Media Does Not Detect HDD, RAID or NIC

Acronis True Image: Backup Fails with "Disk is full" Or "Write error"

Acronis True Image: Backup Fails with "Cannot open a backup on an encrypted volume" or "The backup location was not found on the destination drive"

Acronis True Image 2017: Connection to NAS fails with errors "Connection failed", "Failed to check credentials", "Cannot find files and folders".

Acronis Products: Installation Fails with "An error occurred during the installation of assembly" "Microsoft.VC80.CRT,publicKeyToken"

Acronis True Image: Common backup errors

Acronis True Image on Windows: Backup hangs at "Calculating time remaining"

Acronis Software: installation fails with "MainEngineThread is returning 1603" or "MainEngineThread is returning 1618"

Acronis True Image: E-mail Notifications to Gmail Fail with "Authentication failed"

Acronis True Image: "The serial number is registered to another account" error

Acronis True Image: error "Video mode setup error: Error 0x1400006: Invalid video framebuffer parameters" at computer startup

Acronis True Image Errors Out with "Failed to run now"

Acronis True Image: Installation Fails with "Another installation is already in progress"

Acronis True Image: Backup Fails with "The specified file does not exist"

Acronis True Image 2017: Cloning Fails with "A specified authentication package is unknown"

Acronis True Image: troubleshooting slow PC boot after Acronis True Image installation

Acronis True Image Errors Out with "Failed to deploy task"

Acronis True Image: "You have conflicting subscriptions"

Acronis Software: Upgrade or Installation Leads to "Fatal Error During Installation"

Acronis True Image does not support Storage Spaces

Acronis True Image: backup to Acronis Cloud fails with "Remote server returned error ...", "Write error", "Error occurred while writing the file", "Failed to lock the file" or "FES request failed"

Acronis True Image: Sign In at Program Start Fails

Acronis True Image and Acronis Backup 12.5: deleting backups in Windows Explorer fails with "Folder access denied"

Acronis True Image: "You have entered an incorrect e-mail or password"

Acronis True Image: installation fails with "Some Acronis products must be uninstalled first"

Acronis True Image: Backup Fails with "Cannot access the path"

Acronis True Image: Backup fails if Act! software product is misconfigured

Acronis True Image: Files and Folders Are Not Shown When Browsing Backups in Windows Explorer

Acronis True Image 2017: TrueImageHomeService.exe causes high CPU usage

Acronis True Image: E-mail Notifications to Yahoo or to Outlook/Live/Hotmail Fail with "An unknown error has occurred"

Acronis True Image 2017: mobile backup pauses when device is in sleep mode

Acronis True Image: "The serial number is incorrect" error

Acronis True Image: false alarm by email about a failed backup

Acronis software: *.OST-file is not backed up

Acronis True Image 2017: "Access to the file is denied" Error at Startup

Acronis True Image: exFAT partitions are detected as empty by Linux-based media

Acronis True Image: Windows event log is spammed with Event ID 10010 "The server {1EF75F33-893B-4E8F-9655-C3D602BA4897} did not register with DCOM within the required timeout.", referencing ti_managers_proxy.dll

Acronis True Image on Mac: Parallels Desktop Virtual Machines Do Not Boot if Recovered as Files

Acronis True Image: Error "The JWT Token Has Expired or Is Invalid" When Trying to Access Online Dashboard

Acronis Backup and Acronis True Image Cannot Be Installed on the Same Machine

Acronis True Image 2017: "You've exceeded the maximum number of activations for this serial number"

Acronis True Image fails to install on Mac: error "Acronis software for business is installed on your Mac" is displayed

Acronis True Image: Backup to Cloud fails with the error message "Failed to resolve the proxy address"

Acronis True Image 2017: Mobile Backup Shows 0% Progress

Acronis True Image: Windows system restore points disappear after backup, recovery or disk cloning

Acronis True Image 2017 Patch 5555

Acronis True Image: Installation Fails with "Access is denied"

Acronis True Image: Installation Fails with "Could not write value to key"

Acronis True Image: "Acronis Active Protection is inactive" and "Service is unavailable" messages

Troubleshooting

Acronis True Image: Cleanup Utility

Acronis True Image: recovering Windows from a boot failure

Acronis True Image 2017: Connection to NAS fails with errors "Connection failed", "Failed to check credentials", "Cannot find files and folders".

Acronis True Image 2019, 2018 and 2017: Collecting System Report

Acronis True Image: Common backup errors

Acronis True Image: Finding and Analyzing Logs

Acronis True Image: repairing program settings

Acronis Software: Troubleshooting Application Crashes

Acronis cloud certificate location

Acronis True Image: repair, update and clean installations on Windows

Acronis Home Products: Serial Number Is Not Accepted

Troubleshooting Issues with Corrupt Backups

Acronis Software: Troubleshooting Operating System Crashes

Acronis True Image: Troubleshooting Try&Decide Issues

Acronis Backup Software: Troubleshooting Snapshot Issues

Acronis True Image: Backup Fails

Acronis True Image: Recovery Fails

Acronis Software: Cloning Fails

Acronis Software: Troubleshooting Scheduled Backup Issues

Acronis True Image: Collecting Debug Logs

Acronis True Image: Installation Fails in Windows

Acronis True Image: Restored Operating System Fails to Boot

Acronis Bootable Media(Linux-based): Troubleshooting NIC Detection

Acronis Software: Troubleshooting Application Lockups

Acronis Software: Troubleshooting Universal Restore and Bootability Issues

Acronis True Image 2017: TrueImageHomeService.exe causes high CPU usage

Acronis True Image: Troubleshooting Performance Issues

Acronis True Image: Troubleshooting System Clean-up Issues

Acronis True Image: Troubleshooting Sync

Acronis True Image for Mac: Acronis System Report

Acronis True Image: "Acronis Active Protection is inactive" and "Service is unavailable" messages

Acronis True Image 2016-2019: Creating an MS Installer Log

Acronis True Image: Troubleshooting E-mail Notification Issues

Acronis True Image Linux-based bootable media boots into black screen after selecting any option in the option menu

Acronis True Image: NAS Is Not Detected

Acronis True Image: Applications or Files Don't Work after Recovery

Acronis Bootable Media: Troubleshooting USB HID Devices Detection Issues

Acronis True Image: Troubleshooting Mount/Explore Issues in Windows

Acronis True Image: Validation Fails

Acronis True Image: troubleshooting issues with backup to Acronis Cloud

Acronis True Image 2017: troubleshooting Acronis Notary

Acronis Backup to Cloud access ports and hostnames

Acronis True Image 2017: High CPU usage by Acronis processes

Acronis True Image 2017 New Generation: troubleshooting Acronis Active Protection

Acronis True Image: generic volume shadow copy is left in Windows Device Manager after running a backup with enabled VSS

Acronis Software: Troubleshooting Windows Operating System Lockup

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