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FAQs & Hot Topics

Acronis Mobility: Support & Maintenance Guide

Security Updates

For information on security updates, visit https://security-advisory.acronis.com

How-tos

How can I change the location of activEcho's FileStore?
How can I set mobilEcho and activEcho to listen on the same port (multi-homing)?
Acronis Cyber Files: How To Change The PostgreSQL Database Password
Fixing your Data Sources if the Gateway Server and Access Server go out of sync

Technical Questions & Known Solutions - Other Issues

activeEcho: After Downloading A File From The Server, The Client Repeatedly Uploads The Same File
Tomcat service may not start after incomplete Java update applied via SCCM
Fixing your Data Sources if the Gateway Server and Access Server go out of sync
Acronis Mobility products cannot be registered
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