14747: Service Handling Fee

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Last update: 24-03-2022

In some specific situation, like serial number loss, replacement or exchange Acronis might request to purchase a Service Handling Fee. The fee is one-time usage only, once a query is resolved and serial(s) are issued, it cannot be reused. The service handling fee must be used within 30 days of purchase.

You will not be charged if the solution does not require issuing new serial number(s) for you. The reason why Service Handling Fee should be paid is that Acronis must pay third-party fees to manually generate and register new serial numbers.

You do not have to pay additional fees for multiple serial numbers if they are requested at the same time. However, the fee will apply on each separate request.

The Service Handling Fee buy-link is provided by an Acronis Customer Central representative.

If you have any questions, please contact Acronis Customer Central.