26419: Acronis Cyber Protect: Acronis services are not running or connection to Acronis Agent fails with "Failed to establish local connection"

Last update: 25-02-2021

Symptoms

An Acronis Agent is offline in the Cyber Protection Console, or you get an error message that Acronis services are not running, or connection to Acronis Agent fails with "Failed to establish local connection"

Solution

Check the Acronis Managed Machine Service and start it:

  • Open the Services applet (Start-Run -> services.msc):

  • On the Services window, right-click on the Acronis Managed Machine Service and check if it is started:

  • If the service is not started, right-click on it and select Start:

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