39221: Acronis Backup & Recovery 11.5: Tray Monitor Shows Incorrect Backup Status

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During backup process the Acronis Tray Monitor shows wrong status information. To fix this, download and install latest build.

This article applies to:

  • Acronis Backup & Recovery 11.5 (Build earlier than 37608)

Symptoms

  1. You have installed Acronis Backup & Recovery 11.5 including the Tray Monitor component;
  2. During a running backup task, you see, that the Tray Monitor Icon shows a value of 0% or 76%.

Cause

This problem occurs only in versions prior to Update 1 of Acronis Backup & Recovery 11.5. See Acronis Backup & Recovery 11.5 Update 1: New Features and Enhancements.

Solution

This issue has been fixed in the latest version of Acronis Backup & Recovery 11.5. Please download and update the installation to the latest build. See Downloading the Latest Build of Acronis Software.

 

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