44415: Acronis True Image 2014: File Versions In File Backup In Zip Format Cannot Be Opened

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Last update: 08-04-2016

As a workaround, recover the file

This article applies to:

  • Acronis True Image 2014


  1. You do a file backup in ZIP format:

  2. Then you attempt to open a version of the file:

  3. The attempt fails with the following error message:

    Cannot find the file or folder. If it is located on a removable media or a remote storage, then make sure that the storage device is connected, and try again.


This is a known issue.


As a workaround, recover the file:

More information

See also Acronis True Image 2014.