Agents installed on the managed machines (end-user machines) need to have access to the hostnames/IP addresses and ports listed in this article. Most of Acronis Backup Cloud components utilize multiple IP addresses, you can find the exact IPs Acronis agents will use in your environment by running the connection verification tool.
Alternatively, you can provide access to all the hostnames/IP addresses through ports listed below, depending on the respective datacenter.
84.201.150.9
84.201.151.38
84.201.148.88
| Strasbourg, France | Frankfurt, Germany | Frankfurt, Germany | ||||||||
| host | IP addresses | port (TCP) | host | IP addresses | port (TCP) | host | IP addresses | port (TCP) | ||
| cloud.acronis.com | 185.151.161.11 185.151.161.12 |
443 | cloud.acronis.com | 185.151.161.11 185.151.161.12 |
443 | cloud.acronis.com | 185.151.161.11 185.151.161.12 |
443 | ||
| eu-cloud.acronis.com | 185.151.161.61 - 185.151.161.64 |
443, 8443, 7770-7800 |
eu2-cloud.acronis.com | 185.151.161.18 185.151.161.19 185.151.161.31 185.151.161.32 |
443, 8443, 7770-7800 |
eu4-cloud.acronis.com | 185.151.161.13 - 185.151.161.16 |
443, 8443, 7770-7800 |
||
|
fes-baas.acronis.com baas-fes-eu7.acronis.com |
85.25.240.138 62.138.203.212-62.138.203.228 |
44445 |
cloud-fes-eu2.acronis.com baas-fes-eu2.acronis.com |
62.138.220.82-62.138.220.93 45.11.128.101-45.11.128.120 |
44445 | eu4-fes-baas.acronis.com | 45.11.128.101-45.11.128.120 |
44445 443 |
||
|
rs-eu-cloud.acronis.com |
185.151.161.61 |
8443 | rs-eu2-cloud.acronis.com | 185.151.161.18 185.151.161.19 185.151.161.31 185.151.161.32 |
8443 | rs-eu4-cloud.acronis.com | 185.151.161.13 - 185.151.161.16 |
8443 443 |
||
| bc-baas.acronis.com | 185.151.161.61 - 185.151.161.64 |
8443 443 |
bc-eu2-baas.acronis.com | 185.151.161.18 185.151.161.19 185.151.161.31 185.151.161.32 |
8443 443 |
bc-eu4-baas.acronis.com | 185.151.161.13 - 185.151.161.16 |
8443 443 |
||
| cloud-wr-eu1.acronis.com | 85.25.240.158 85.25.240.159 |
5060 | cloud-wr-eu2.acronis.com | 185.151.161.38 185.151.161.39 |
5060 | |||||
| Singapore | Nagano, Japan | Moscow, Russia | ||||||||
| host | IP addresses | port (TCP) | host | IP addresses | port (TCP) | host | IP addresses | port (TCP) | ||
| cloud.acronis.com | 185.151.161.11 185.151.161.12 |
443 | cloud.acronis.com |
185.151.161.11 |
443 | cloud.acronis.com | 185.151.161.11 185.151.161.12 |
443 | ||
| sg-cloud.acronis.com | 209.58.170.1 209.58.170.2 |
443, 8443, 7770-7800 |
jp-cloud.acronis.com |
45.254.38.50 |
443 | ru2-cloud.acronis.com | 212.8.236.71, 212.8.236.72 | 443, 8443, 7770-7800 |
||
|
ams7787-jp-cloud.acronis.com |
45.254.38.52 |
|||||||||
| cloud-fes-sg1.acronis.com baas-fes-sg1.acronis.com |
209.58.170.11 - 209.58.170.20 |
44445 |
cloud-fes-jp1.acronis.com baas-fes-jp2.acronis.com baas-st02.jpnsv.net |
45.254.38.101-45.254.38.115 45.254.38.101-45.254.38.115 121.50.41.191-121.50.41.199 |
44445 | cloud-fes-ru2.acronis.com baas-fes-ru2.acronis.com |
185.30.17.34 185.30.17.38 185.30.17.45 185.30.17.36 84.201.150.9 84.201.151.38 84.201.148.88 |
44445 | ||
| baas-fes-jp2.acronis.com | 45.254.38.101-45.254.38.115 | 44445 | ||||||||
| rs-sg-cloud.acronis.com | 209.58.170.1 209.58.170.2 |
84438443 443 |
rs-jp-cloud.acronis.com | 45.254.38.50 | 443 | rs-ru2-cloud.acronis.com | 212.8.236.71, 212.8.236.72 | 8443 | ||
| jp-bc-baas.acronis.com | 45.254.38.50 45.254.38.51 |
443 | ru2-bc-baas.acronis.com | 212.8.236.71, 212.8.236.72 | 8443 443 |
|||||
| cloud-wr-sg1.acronis.com | 209.58.170.1 209.58.170.2 |
5060 | cloud-wr-jp1.acronis.com | 45.254.38.50 45.254.38.51 |
443 | cloud-wr-ru2.acronis.com | 185.30.17.37 | 5060 | ||
| Sydney, Australia | London, UK | US2 Ashburn, US | ||||||||
| host | IP addresses | port (TCP) | host | IP addresses | port (TCP) | host | IP addresses | port (TCP) | ||
| cloud.acronis.com | 185.151.161.11 185.151.161.12 |
443 | cloud.acronis.com | 185.151.161.11 185.151.161.12 |
443 | cloud.acronis.com | 185.151.161.11 185.151.161.12 |
443 | ||
| au1-cloud.acronis.com | 103.101.129.51 103.101.129.52 |
443, 8443, 7770-7800 |
eu-cloud.acronis.com | 185.151.161.61 - 185.151.161.64 |
443, 8443, 7770-7800 |
us-cloud.acronis.com | 185.151.160.55 185.151.160.54 185.151.160.25 185.151.160.24 |
443, 8443, 7770-7800 |
||
| fes-au1-baas.acronis.com | 103.101.129.41-103.101.129.50 | 44445 | fes-eu3-baas.acronis.com
baas-fes-eu3-acs1.acronis.com |
185.151.163.11-185.151.163.37 | 44445 |
cloud-fes-us2.acronis.com baas-fes-us2-acs1.acronis.com |
185.151.160.31-185.151.160.38 185.151.160.40 185.151.160.61-185.151.160.64 185.151.160.71-185.151.160.77 185.151.160.79-185.151.160.81 62.138.210.141 162.244.6.201 - 162.244.6.230 |
44445 | ||
| rs-au1-cloud.acronis.com | 103.101.129.52 103.101.129.51 |
8443 | rs-eu-cloud.acronis.com | 185.151.161.61 185.151.161.62 185.151.161.63 185.151.161.64 |
8443 | rs-us-cloud.acronis.com | 185.151.160.54 185.151.160.55 185.151.160.24 185.151.160.25 |
8443 | ||
| bc-baas.acronis.com | 185.151.161.61 185.151.161.62 185.151.161.63 185.151.161.64 |
8443 443 |
us-bc-baas.acronis.com | 185.151.160.54 185.151.160.55 185.151.160.24 185.151.160.25 |
8443 443 |
|||||
| cloud-wr-au1.acronis.com | 103.101.129.52 103.101.129.51 |
5060 | cloud-wr-eu3.acronis.com | 185.151.162.51 | 5060 | cloud-wr-us2.acronis.com | 185.151.160.13 185.151.160.14 |
5060 | ||
| Zurich, Switzerland | US5 Ashburn, US | Frankfurt, Germany | ||||||||
| host | IP addresses | port (TCP) | host | IP addresses | port (TCP) | host | IP addresses | port (TCP) | ||
| cloud.acronis.com | 185.151.161.11 185.151.161.12 |
443 | cloud.acronis.com | 185.151.161.11 185.151.161.12 |
443 | cloud.acronis.com | 185.151.161.11 185.151.161.12 |
443 | ||
| eu5-cloud.acronis.com | 195.48.52.131 195.48.52.130 |
443, 8443, 7770-7800 |
us5-cloud.acronis.com | 185.151.160.59 185.151.160.58 |
443, 8443, 7770-7800 | eu8-cloud.acronis.com | 185.151.161.52 185.151.161.53 | 443, 8443, 7770-7800 | ||
|
cloud-fes-eu5.acronis.com |
62.138.220.82-62.138.220.99 |
44445 |
cloud-fes-us2.acronis.com baas-fes-us2-acs1.acronis.com |
185.151.160.31-185.151.160.37 185.151.160.71-185.151.160.77 185.151.160.79-185.151.160.81 62.138.210.141 62.138.210.142 62.138.210.143 62.138.210.144 62.138.210.145 62.138.210.147 62.138.210.148 62.138.210.149 62.138.210.150 62.138.210.151 62.138.210.152 62.138.210.153 62.138.210.154 62.138.210.156 |
44445 |
cloud-fes-eu2.acronis.com
baas-fes-eu2.acronis.com |
62.138.220.82-62.138.220.93 45.11.128.101-45.11.128.120 |
44445 | ||
|
rs-eu5-cloud.acronis.com |
195.48.52.131 |
8443 | rs-us5-cloud.acronis.com | 185.151.160.59 185.151.160.58 |
8443 | rs-eu8-cloud.acronis.com |
185.151.161.52 185.151.161.53 |
8443 | ||
| bc-eu5-baas.acronis.com | 195.48.52.131 195.48.52.130 |
8443 443 |
cloud-wr-us2.acronis.com | 185.151.160.13 185.151.160.14 |
5060 | cloud-wr-eu2.acronis.com | 185.151.161.38 185.151.161.39 |
5060 | ||
The ports need to be open for outbound connections. The ports and hostnames are checked by an integrated Connection Verification Tool during installation. Later you can check them using the tool or by issuing the telnet command. If they are accessible, you will see a blank screen after issuing the command:
telnet fes-cloud.acronis.com 44445
Ports usage
Ports 443 and 8443 are used for agent registration, data center selection, user authorization, certificate download, Web Restore, Backup and File Sync & Share management console access.
Ports 5905, 7770-7800 are used for agent communication with Management server (backup plans creation and applying, status reports, activity logging, etc.).
Port 44445 is used backup read-write operations.
You can additionally open 80 port for your convenience, so any http requests from browser will be redirected to https.
When backing up to Acronis Storage located at service provider, make sure storage can be accessed via IP address or DNS name you've assigned through port 44445.
Port 80 is also used for the remote update of agents.
Port 5060 is used for data transfer rate measurements (speedtests).