Acronis Cloud Connection Verification Tool helps you verify connection to Acronis Datacenters. It is designed as a bundle to replace the following tools:
Current version of Connection Verification Tool does not support proxy servers or accounts with 2FA. We plan to add this functionality in future versions. If there is a proxy server in the network, test connection to Acronis servers using telnet: required IP addresses and ports can be found in Acronis Cyber Cloud: access ports and hostnames.
Currently there is no dedicated Connection Verification Tool for macOS.
Connection to Acronis datacenters can be checked using netcat utility:
- Open Terminal
- Run the following command:
nc -zv <server> <port>
where <server> is the server name/IP address and <port> is the port to check, e.g. nc -zv us-cloud.acronis.com 443
Check all relevant IP addresses and ports described in Acronis Cyber Cloud: access ports and hostnames
If partner admin account is used instead of account from the customer group, operation will fail with the following error:
: Error 0x640003: An unexpected error has occurred. HTTP response code: 400.
| line info: 0xe71b9a1528b1baab
| $module: msp_port_checker_vs_s_48909