47678: Acronis Cyber Protect Cloud, Acronis Cyber Protect 15 and Acronis Cyber Backup 12.5: Connection Verification Tool

    Last update: 26-04-2021

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    The tool does not work for accounts with 2-factor authentication enabled; please temporary disable 2FA.

    Acronis Cloud Connection Verification Tool helps you verify connection to Acronis Datacenters. It is designed as a bundle to replace the following tools:

    • nslookup
    • telnet
    • ping

    Current version of Connection Verification Tool does not support proxy servers or accounts with 2FA. We plan to add this functionality in future versions. If there is a proxy server in the network, test connection to Acronis servers using telnet: required IP addresses and ports can be found in Acronis Cyber Cloud: access ports and hostnames.


    Linux 64bit

    Linux 32bit


    See troubleshooting steps in this article.

    More information

    If partner admin account is used instead of account from the customer group, operation will fail with the following error:

    : Error 0x640003: An unexpected error has occurred. HTTP response code: 400.
    | line info: 0xe71b9a1528b1baab
    | $module: msp_port_checker_vs_s_48909