Last update: Thu, 2020-11-19 09:43
Symptoms
- You try to install Acronis Backup on your Debian machine.
- You cannot install neither 64-bit version, nor 32-bit version of Acronis Backup.
- Installation fails with :
Please use installer compatible with x86_64 OS.
Cause
Being initially installed as a 32-bit operating system, currently, the 64-bit kernel is booted.
Solution
Install PAE kernel (bigmem-packadge for Debian). Then you will be able to install the 32-bit version of Acronis Cyber Backup.