55950: Acronis Cyber Protect Cloud: how to change a Backup Account

Last update: Fri, 2020-05-01 06:16

Version 7.7 and newer

Windows:

 

  1. In Cyber Protection console, delete the agent machine from the list.
  2. Open Command prompt as Administrator: Start -> Search -> cmd
  3. Execute:
    "C:\Program Files\BackupClient\RegisterAgentTool" register_agent.exe -o register -t cloud -a https://cloud.acronis.com -u <account> -p <password>

Linux:

  1. In Cyber Protection console, delete the agent machine from the list.
  2. On the Agent machine, open terminal as root user.
  3. Execute:
    /usr/lib/Acronis/RegisterAgentTool/RegisterAgent
    –o register –t cloud –a https://cloud.acronis.com –u <account> –p <password>

 

More information

When moving a machine to a Backup account registered in the same End-user company, backup plans will be kept. Backup chain will continue with a new full backup. When backing up to the Cloud storage, a new archive will be created (when using Initial Seeding: new Initial Seeding is required).

When moving a machine to a Backup account registered in another End-user company, backup plans need to be recreated. Alternatively you can apply a backup plan available in the new Backup account.

Tags: