58060: Acronis Backup and Acronis Snap Deploy: Intel I219-LM Network Card Is Not Detected by Linux-Based Bootable Media

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Applies to: 

Operating Systems: 

Symptoms

  1. You have a machine with Intel I219-LM NIC.
  2. You boot the machine with Acronis Linux-based bootable media.
  3. The NIC is not detected, you cannot configure network settings.

Cause

Limitation of the product.

Solution

The issue has been fixed in update 1 of Acronis Backup Advanced 11.7, please update to the latest build.

The issue has been fixed in update 3 of Acronis Snap Deploy 5, please update to the latest build.