59043: Acronis Cyber Protect Cloud: how to turn business and service notifications on and off

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Last update: Wed, 2020-04-29 11:13

Business notifications are separate from backup status emails and are designed to be helpful for business operators and other responsible managers. You can enable or disable business notifications for any given  account in Acronis Cyber Protect Cloud. When enabled, business notifications will be sent to the specified e-mail address in the account.

Business notification emails are comprised of the following notice types and sent to the e-mail specified in the account and include:

  • Quota overuse notifications (quota excess, overage excess etc.)
  • Maintenance notifications  (maintenance windows, software updates etc.) - available only for admins of Acronis-direct partners
  • Scheduled usage reports (generated automatically on the 2nd day of each month)

  

To switch business notifications on or off:

  1. In the management portal, navigate to Users.
  2. Select the user for which you want to adjust notifications.
  3. In Settings, click the pencil icon.
  4. Select the management portal notifications you want to receive:
    • Quota overuse notifications
    • Scheduled usage reports
  5. Select the services notifications you want to receive. For example, for the Backup service you can enable these notifications:
  6. Click Done.

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