Symptoms
- You boot your machine with Acronis bootable media.
- You start a disk-level backup: a backup of the entire machine or selected disk(s).
- As backup destination, you select an external USB drive.
- Backup fails with:
error 0x950001: Invalid parameters were specified.
line: 0x15b308bfdeeec05
file: k:/3500/enterprise/disk_manager/daapi1/operations_backup.cpp:445
function: ExecBackup
$module: disk_bundle_glxa64_3500
error 0xa100c9: Failed to get information about the archives.
line: 0xb320396adfe3bfd
file: k:/3500/enterprise/mms/managers/archive/impl/private_manager.cpp:344
function: GetArchivesInfo
IsReturnCode: 0x1
$module: disk_bundle_glxa64_3500
error 0xa100d4: Failed to find archive 'D:\Archive(1).TIB
line: 0xb320396adfe3ea1
file: k:/3500/enterprise/mms/managers/archive/impl/private_manager.cpp:1020
function: FindArchive
IsReturnCode: 0x1
$module: disk_bundle_glxa64_3500
error 0xa10007: Cannot find archive 'Archive(1).TIB'.
line: 0xa110f03a4aa48d9c
file: k:/3500/enterprise/mms/managers/archive/impl/local/local_find_impl.cpp:134
function: GetResult
$module: disk_bundle_glxa64_3500"
Cause
Issue in the product.
Solution
The issue has been fixed in Acronis Backup 12 Update 3 (build 3689 or later), please update to the latest build.
As workaround, please use a bootable media of Acronis Backup 11.7