61577: Acronis Backup Cloud: Random symbols in WHMCS module

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Applies to: 

 

Symptoms

When you open details of Acronis Product in WHMCS Client Area you see random symbols in place of backup status.

Solution

Disable compression in PHP to resolve the issue:

1. Open the php configuration file (php.ini).

2. Find the parameter zlib.output_compression and set it to Off:

 zlib.output_compression = Off

3. Save changes to the file.

4. Restart HTTP server.

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