64610: Acronis Cloud Manager: Why am I unable to clone a clustered VM from Acronis Manager Datacenter?

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Last update: Tue, 2020-04-07 05:01

Issue

I am having issues cloning a clustered VM from Acronis Manager Datacenter. What might be causing this, and how do I fix it?

Resolution

This issue can happen when the host agents are having difficulties identifying the management server. To address this, please reinstall the Management Service and use FQDN or IP address in the connection setup (instead of host name as shown below).

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