64962: Acronis Cyber Protect Cloud: Agent-based backup of Virtuozzo containers is not supported

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Last update: Tue, 2020-05-19 11:07


You install Agent for Linux in Virtuozzo Container and create a backup plan.

Backup fails with:

Error code: 16318468
Fields: {"$module":"mms_lxa64_21780"}
Message: ASYNC: Full barrier action job.
Error code: 9764951
Fields: {"$module":"disk_bundle_lxa64_21780"}
Message: DAAPI has failed to collect information about the machine.
Error code: 1048826
Fields: {"$module":"disk_bundle_lxa64_21780"}
Message: Required kernel object module ('snapapi' driver) not found during initialization.


Agent-based backup of Virtuozzo containers is not supported: see Supported Virtualization Platforms 

(!) Agent-based backup of Virtuozzo virtual machines is supported.


To back up Virtuozzo containers, install dedicated Agent for Virtouzzo on Virtuozzo host machine. Both containers and virtual machines are supported for agentless backup.