65279: Acronis Cyber Protect Cloud: Acronis Agent generates multiple MsiInstaller ID 1035 events in Application log every hour

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Operating Systems: 

Last update: 30-04-2021


After Acronis Cyber Cloud Agent (9.0 version) is installed on the machine, Application event log is flooded by MsiInstaller 1035 events every hour. 

Event text is similar to:

   Log Name:      Application
Source:        MsiInstaller
Date:          7/4/2020 7:19:24 PM
Event ID:      1035
Task Category: None
Level:         Information
Keywords:      Classic
User:          SYSTEM
Computer:      ...
Windows Installer reconfigured the product. Product Name: Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148. Product Version: 9.0.30729.4148. Product Language: 1033. Manufacturer: Microsoft Corporation. Reconfiguration success or error status: 0.


Issue in the product.

CyberFit Score calculation functionality queries Win32_Product Class which triggers the events: see this Microsoft support article for more information.


This issue has been fixed in Acronis Cyber Protect Cloud 20.09

For earlier versions, the events can be safely ignored.