67740: Acronis Cyber Protect Cloud: File-level backup plan applied to multiple machines do not run when same files are selected for backup on different machines

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Last update: Fri, 2020-12-18 12:08

Symptoms

You have a file-level backup plan backing up the same content (e.g. D:/files) on multiple machines.

You notice the following symptoms for such file-level backup plans after C20.11 update:

  • Backups are not running
  • "Next Backup" date is unexpectedly empty
  • Items to back up section shows "Individual files selected" instead of exact paths to files/folders

Cause

Issue in the product.

Solution

This issue is fixed in Acronis Cyber Cloud 20.11 Hotfix 1.