67770: Acronis Cyber Protect Cloud: Acronis Cyber Protection monitor automatically pops up after agent update to the build 25851

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Last update: 31-05-2021

Symptoms

After Agent update to build 25851 (part of Acronis Cyber Cloud 20.11 release) Acronis Cyber Protection monitor automatically pops up in tray after each login to the machine:

Cause

Issue in the product.

Solution

This issue is fixed Acronis Cyber Cloud 20.12 Build 26077. Please update Agent to the latest build. 

As a workaround for earlier builds, click anywhere on the screen outside the window to minimize it. You can also disable the Cyber Protection Monitor temporarily: see How to disable Cyber Protection Monitor

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