67895: Acronis Cyber Protect Cloud: Microsoft Security Essentials interferes with Acronis Cyber Protection

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Last update: 31-05-2021

Symptoms

You have Microsoft Security Essentials enabled on a machine. You install Acronis Agent on this machine and want to use cyber protection features. You notice that Acronis Cyber Protection does not work properly when MSE is enabled.

Solution

You need to manually uninstall or disable (by disabling realtime protection in its settings) MSE to allow Acronis Cyber Protection to work properly.

 

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