67903: Acronis Cyber Protect Cloud: pending activity "Setting up disaster recovery infrastructure for protection plan" in Activities after creating or editing protection plan

Last update: 30-04-2021

This article applies to:

  • Acronis Cyber Cloud
  • Acronis Cyber Protect 15, Acronis Cyber Backup 12.5 - Cloud Deployment

Symptoms

  1. Agent for Windows build 26077 is installed.
  2. You create a new protection plan or edit an existing one.
  3. After saving changes to the protection plan, you can see an activity "Setting up disaster recovery infrastructure for protection plan" in pending status in Activities. This activity cannot be canceled.

This activity appears even for protection plans where disaster recovery is not activated.

Cause

Issue in the product.

Solution

This issue has been fixed in Acronis Cyber Cloud 21.01 Hotfix 1.

For earlier versions: this activity can be safely ignored. It does not affect protection plan execution or quota usage.

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