39634: Does Acronis Files Connect work with Windows Shadow Copy?

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Last update: 11-07-2017

Question:

Does Acronis Files Connect (formerly ExtremeZ-IP) work with Windows Shadow Copy?

Answer:

Shadow Copy enabled volumes can be shared out to Mac clients using Acronis Files Connect, but Mac clients do not have a native utility to restore Shadow Copy files.

Group Logic now offers the ShadowConnect product, which gives Mac users the ability to browse and restore Windows server-based files from the OS X Finder. For more information, please see our ShadowConnect product page or our technical documentation page.

Without ShadowConnect, if a user wants to restore a previous version of a file, they will need to use Windows Explorer.

  • Navigate to the file using Windows Explorer.
  • Right click File.
  • Select Properties.
  • Select Shadow Copy.
  • Select the version to restore.

The restored version will now be available for Mac clients.

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