Acronis Backup Cloud


This article describes Acronis Cyber Cloud APS update preparation steps alowing to minizimize the risk of errors that might happen during the update.

Preparation steps described below are highly recommended to the service providers with a large amount of Acronis Cyber Cloud subscriptions managed by OSA (1000+).


Acronis Managed Machine Service is the main service. It can run under a dedicated account or under an account, you specify during installation. Either account is given privileges that are needed for the service to work. The privileges include a set of user rights, membership in security groups, and the Full Control permissions on respective registry keys in the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Acronis.

If one of the Acronis components randomly crashes during any operation, please enable the automatic dump creation on this machine for troubleshooting purposes. 

To enable automatic dump creation, follow these steps:

The following table shows if it is possible to perform straightforward migration from a given Acronis Storage or Acronis Gateway 1.x configuration to Acronis Storage 2.x one

Acronis Speed Test allows testing latency and upload/download speed directly to/from a certain Acronis data center where the data is stored.

Acronis Cyber Infrastructure 2.5

Release notes

Acronis Storage 2 changelog