As a service provider using Acronis Backup Cloud solution you can have a hybrid storage organized for storing backups (such as Acronis Cyber Infrastructure/Acronis Storage or Acronis Backup Gateway).
There may be a situation requiring you to re-register the hybrid storage. Below are instructions on how to perform this operation for different versions of Acronis Cyber Infrastructure/Acronis Storage.
You want to register Acronis Cyber Infrastructure using SPLA.
Once you click Register, you get redirected to Acronis Cyber Cloud management portal. Pop-up window "Cluster was added" appears, but no entries are added in the list of clusters in Acronis Cyber Cloud. When you return back to WebCP, you receive a generic error: Internal Server Error
Acronis SDI is not registered.
In Celery logs, you notice a failed request with internal server error (response 500):