ATIH - Recovery

This article provides information on troubleshooting possible problems with file or partition recovery.

Depending on the issue you are facing navigate to the corresponding section below.

Prerequisites

  1. It is not possible to perform disk/partition recovery to a disk with a different logical sector size.

    You can check the logical sector size in the system information:

    • Go to Start. In search, type msinfo32.exe and press Enter.

Instruction on how to troubleshoot and resolve issues with Acronis Universal Restore or Acronis Universal Deploy

About Universal Restore and Universal Deploy

Universal restore technology is intended to provide ability to boot operating system after migration to dissimilar hardware. Most common issues are related to non-bootable operating system after restore with Universal Restore.

Please pay attention to the following prerequisites:

In some cases, system can become unbootable after recovery operation. No BSOD, just a black screen with blinking cursor or a boot error is displayed. How to troubleshoot such issues and what information needs to be collected, described in this article.

Symptoms

Product may hang under specific circumstances.

There are 2 types of hanging: