backup failure

Acronis Backup 11.5  fully supports Hyper-V generation 2 virtual machines starting with Update 6 (build 43909 or 43713 depending on the localization)


After updating to Agent build 26473, the backup fails with the following error:

HTTP error: 0 on 'api/2/clients/NNN' failed with code: 404, response: {"domain":"AGENT_CORE","code":"NOT_FOUND","debug":{"msg":"proxy: unknown route /api/2/NNN"}}

This article will help you to troubleshoot issues with backup via Command-line utility in Acronis Backup.


You run a backup using Command-line utility, it fails with an error message.



Backup fails with the following error:

The activity has failed because the machine has been shut down unexpectedly