Application-aware backup fails with one of these errors:
Error code: 34865165
Message: Failed to get the metadata from the 'VMware Snapshot Provider' extension library.
Error code: 65520
Message: The system cannot find the file specified
The backup has failed because 'VSS Writer' has timed out during snapshot creation
Windows error: (0x800423F2) VSS writer 'System Writer' with class ID 'E8132975-6F93-4464-A53E-1050253AE220' has timed out. This may be caused by too intensive I/O on the machine at the backup start time. Try to re-schedule the backup to some different time. To troubleshoot VSS issues, download and run Acronis VSS Doctor available at https://www.acronis.com/en-us/personal/vss-diagnostic-free-tool/
You get errors when you use Acronis software to connect to a mailbox or public folder via the Exchange Web Services (EWS) protocol.
To verify if an error is related to Acronis software or to the environment, you can use a tool called EWSEditor to connect to the mailbox or public folder that causes errors and check if the error appears. This can be very useful in scenarios when:
Installation of Acronis Agent for Windows on a machine with ARM CPU architecture fails with:
This app can't run on your PC.
Acronis Cyber Backup 11.7, 12.5, Acronis Cyber Protect 15 and Acronis Cyber Cloud services (including Acronis Cyber Backup Cloud) do not support Windows-based machines with ARM and ARM64 CPU architecture.
These Acronis products cannot be installed on ARM-based machines.
You created a backup of a VMware VM using Acronis Cyber Protect 12.5 Virtual appliance.
You recover the backed up VM to the same host with Acronis Cyber Protect 15.
When you boot the VM, it is not possible to change the boot order. The message is: All items on this menu cannot be modified in user mode. If any items require change, please consult your systems Supervisor.
Error code: 54 Module: 482 LineInfo: 5c71ebf434f0c47a Fields: $module : disk_bundle_vs_38774 Message: Failed to collect all of the data required for single-pass backup of Microsoft SQL Server. -------------------- Error code: 4354 Module: 87 LineInfo: e4fe5c9fd5e63de8 Fields: $module : aaib_mssql_backuper_vs_38774