Online dashboard

This article provides instructions on how to troubleshoot and resolve issue with Online Dashboard (access, incorrect information displayed or other issues).

Prerequisites

1. When you install Acronis True Image on a new device, you need to log in to your account for this device to appear in the Online dashboard.

2. Make sure your computer has Internet access (you can open other websites) and Acronis servers are available through specified ports, see this article for instructions.